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Purchase conditions

1. INTRODUCTION

This document (together with all the documents mentioned therein) establishes the conditions governing the use of this website (codevmonkey.com) and the purchase of products on it (hereinafter, the “Conditions”), regardless of the application, digital medium, support, or device through which it can be accessed. Please read these Conditions and our Privacy and Cookies Policy (“Privacy and Cookies Policy”) carefully before using this website. By using this website or placing an order through it, you consent to be bound by these Conditions and our Privacy and Cookies Policy. If you do not agree with all the Conditions and the Privacy and Cookies Policy, you must not use this website.

If you have any questions regarding the Conditions or the Privacy and Cookies Policy, you can contact us through our contact channels.

The contract may be formalized, at your choice, in any of the languages in which the Conditions are available on this website.

 

2. OUR DETAILS

The sale of items through this website is carried out under the name CODEV MONKEY by AYALNET STUDIO, S.L., a Spanish company with registered office at Calle Maurice Ravel 1, 29130, Alhaurín de la Torre (Málaga) Spain, registered in the Málaga Mercantile Registry. Volume 4545, Book 3454, Sheet MA-98286, Page 170, Entry 1a. Tax ID B92950989 with phone number 952 004 295 and email address info@codevmonkey.com.

 

3. YOUR DATA AND YOUR VISITS TO THIS WEBSITE

The personal information or data you provide to us about yourself will be processed in accordance with the provisions of the Privacy and Cookies Policy. By using this website, you consent to the processing of such information and data and declare that all information or data you provide to us is true and corresponds to reality.

 

4. USE OF OUR WEBSITE

By using this website and placing orders through it, you agree to:

  1. Use this website solely to make legally valid inquiries or orders.
  2. Not place any false or fraudulent orders. If we reasonably consider that an order of this nature has been placed, we will be authorized to cancel it and inform the relevant authorities.
  3. Provide us with your email address, postal address, and/or other contact details truthfully and accurately. Likewise, you consent that we may use this information to contact you if necessary (see our Privacy Policy).

If you do not provide us with all the information we need, we will not be able to process your order.

We reserve the right to deny you access to our website or to cancel your account if your behavior constitutes a breach of these terms and conditions or the current regulations.

When placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.

 

5 HOW TO PLACE AN ORDER

To place an order, you must follow the online purchase procedure and click on “Authorize payment.” After that, you will receive an email confirming receipt of your order (the “Order Confirmation”). We will also inform you by email when the product is being shipped (the “Shipping Confirmation”).

 

6. TECHNICAL MEANS TO CORRECT ERRORS

If you detect that an error has occurred when entering your personal data during your registration as a user on this website, you can modify them in the “My Account” section.

In any case, you can correct errors related to the personal data provided during the purchase process by contacting customer service by phone at 952 004 295, via social media, or through the website’s contact form. You can also exercise the right of rectification provided in our Privacy and Cookies Policy by emailing lopd@codevmonkey.com.

This website displays confirmation windows in various sections of the purchase process that do not allow you to proceed with the order if the data in these sections has not been provided correctly. Also, this website provides details of all the items you have added to your basket during the purchase process, so before making the payment, you can modify the data of your order.

If you detect an error in your order after the payment process is completed, you must contact our customer service immediately by phone or by emailing help@codevmonkey.com to rectify the error.

 

7. PRODUCT AVAILABILITY

All orders are subject to product availability. If there are difficulties regarding the supply of products or if items are out of stock, we will refund any amount you may have paid.

 

8. DELIVERY

Before placing the order, you must select the delivery method that best suits your needs. Unless we have agreed otherwise, we will send the order consisting of the product(s) listed in each Shipping Confirmation without undue delay and no later than 30 calendar days from the date of the Order Confirmation for orders with destinations in Spain. For orders with international destinations, this time is subject to change and may vary due to customs procedures applied by the competent authorities of each country, so in these cases, the maximum delivery period cannot be confirmed.

Please note that there are circumstances derived from product customization or unforeseen or extraordinary circumstances that may affect the delivery date.

If for any reason we are unable to meet the delivery date, we will inform you of this situation and give you the option to proceed with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid. Please note, in any case, that we do not make home deliveries on Saturdays or Sundays except in exceptional moments.

For the purposes of these Conditions, the “delivery” or that the order has been “delivered” will be understood to have occurred at the moment you or a third party indicated by you acquires physical possession of the products, which will be evidenced by the signing of the receipt of the order at the agreed delivery address.

 

9. IMPOSSIBILITY OF DELIVERY

In the event that the order has not been delivered due to reasons not attributable to us and return it to our warehouse, we will contact you, and if thirty (30) calendar days have elapsed since we made the item available to you, and you have not collected it or refused to receive it, it will be deemed abandoned. For more information, you can contact us through our Customer Service channels.

 

10. PRE-ORDER ITEMS

In the case of purchasing items on pre-order, they will be delivered to the address you selected within the timeframes indicated on our website.

Please note that some of these items are subject to longer delivery times, which will be shown on the website and, in any case, will be delivered within a maximum period of 30 calendar days from the date of the Order Confirmation.

In the case of mixed orders consisting of products corresponding to the usual purchase process and pre-order products (“Mixed Orders”), the items will have been ordered by you in the same order but may be delivered separately and at different times.

Once the pre-order products have been prepared, we will contact you to inform you that they are being shipped (“Shipping Confirmation”).

You have the right to withdraw from the contract within a period of 14 calendar days without the need for justification. In the case of Mixed Orders, the withdrawal period will expire 14 calendar days from the day you or a third party indicated by you, other than the carrier, acquire physical possession of each item, understanding that each item will have a different withdrawal period, which will begin after the receipt of each one.

The above is without prejudice to the 30-day withdrawal right that you have contractually from the Shipping Confirmation.

 

11. TRANSFER OF RISK AND OWNERSHIP

The risks of the products will be at your expense from the moment of delivery.

You will acquire ownership of the products when we receive full payment of all amounts due in relation to them, including shipping costs, or at the time of delivery (as defined in clause 9 above), if this occurs at a later time.

 

12. PRICE AND PAYMENT

The prices on the website include VAT (IVA), but exclude shipping costs, which will be added to the total amount due as set out in our Buying Guide – Shipping.

Prices may change at any time, but (except as stated above) such changes will not affect orders for which we have already sent a Confirmation of Order.

Once you have selected all the items you wish to purchase, they will be added to your basket, and the next step will be to process the order and make the payment.

To do this, you must follow the steps of the purchasing process, filling in or checking the information requested at each step. Likewise, during the purchasing process, before making the payment, you may modify your order details. You have a detailed description of the purchasing process in the Buying Guide. Also, if you are a registered user, you have a record of all orders placed in the My Account section.

You can use Visa, MasterCard, American Express cards and Bizum as a means of payment (subject to availability and operation of each bank and its App).

We inform you that AYALNET STUDIO, SL. with registered office at Calle Maurice Ravel 1, 29130, Alhaurín de la Torre, Málaga (Spain), registered in the Malaga Mercantile Registry. Volume 4545, Book 3454, Sheet MA-98286, Folio 170, Entry 1a. N.I.F B92950989 will carry out on behalf of CODEV MONKEY the charges and, where appropriate, refunds related to payments made through this website.

By clicking on “Authorize Payment,” you are confirming that the credit card is yours or that you are the legitimate holder of the gift card or credit card.

To minimize the risk of unauthorized access, your credit card data will be encrypted.

Credit cards will be subject to checks and authorizations by the issuing entity, but if the entity does not authorize the payment, we will not be responsible for any delay or failure to deliver and we will not be able to formalize any contract with you.

 

13. GUEST CHECKOUT

This website also allows guest checkout. In this purchasing mode, only the essential data necessary to process your order will be requested.

Once the checkout process is completed, you will be offered the possibility to register as a user or continue as an unregistered user.

 

14. VALUE-ADDED TAX AND INVOICING

In accordance with the provisions of Article 68 of Law 37/1992, of December 28, on Value Added Tax, the delivery of items will be deemed to be located in the territory of application of Spanish VAT (IVA) if the delivery address is in Spanish territory, except for the Canary Islands, Ceuta, and Melilla. The applicable VAT (IVA)  rate will be the one legally in force at any given time depending on the specific item in question.

In orders with destinations in the Canary Islands, Ceuta, and Melilla, deliveries will be exempt from VAT by virtue of the provisions of Article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and duties in accordance with the current regulations in each of these territories.

You expressly authorize us to issue the invoice in electronic format.

 

15. RETURNS POLICY
15.1 Legal Right to Withdraw from your Purchase

Right of Withdrawal

If you are contracting as a consumer and user, you have the right to withdraw from this contract within 14 natural days without giving any reason.

The withdrawal period will expire after 14 natural days from the day on which you or a third party indicated by you, other than the carrier, acquires physical possession of the goods or, in case of goods that make up your order are delivered separately, to the 14 natural days from the day on which you or a third party indicated by you, other than the carrier, acquires physical possession of the last good.

To exercise the right of withdrawal, you must notify us at CODEV MONKEY, at the address, Calle Maurice Ravel 1, 29130, Alhaurín de la Torre (Málaga), by phone at 952 004 295 or through the contact form on the website, your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post or email).

You may use the model withdrawal form attached to these Conditions, although its use is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the

Consequences of Withdrawal

In case of withdrawal on your part, we will refund all payments received from you, including delivery costs to the initial shipping address (with the exception of additional costs resulting from your choice of a different type of delivery than the least expensive type of standard delivery offered by us), without undue delay and, in any case, no later than 14 natural days from the date on which we are informed of your decision to withdraw from this contract. We will carry out such refund using the same means of payment as you used for the initial transaction unless you have expressly provided otherwise; in any case, you will not incur any fees as a result of such refund. However, we may withhold the refund until we have received the goods back and checked their condition.

You must return or deliver the goods to us without undue delay and, in any case, no later than 14 natural days from the date on which you communicate your decision to withdraw from the contract. The deadline is met if you return the goods before the 14-day period has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

 

15.2 Contractual Right of Withdrawal

In addition to the legal right of withdrawal granted to consumers and users and mentioned in the previous clause 15.1, we grant you a period of 30 calendars days starting from the Shipping Confirmation to make returns of products (except for those mentioned in the following clause 15.3, for which the right of withdrawal is excluded).

If you return the products within the contractual withdrawal period but after the legal period (14 calendar days), you will only be reimbursed for the price paid for products, and the initial shipping costs will be excluded. You will be responsible for the direct costs of returning the product.

You may exercise your right of withdrawal in accordance with the provisions of the previous clause 15.1; however, if you communicate your intention to withdraw from the contract after the legal withdrawal period has expired, you must in any case return the goods to us within the period of 30 days from the Shipping Confirmation.

 

15.3 Common Provisions

You do not have the right to withdraw from the contract when the object is the supply of any of the following products:

  • Personalized items.
  • CDs/DVDs of music without their original packaging.
  • Sealed goods for reasons of health or hygiene that have been unsealed after delivery.
  • Items on promotion or clearance.
  • Mugs and thermoses.

Your right to withdraw from the contract will only apply to those products that are returned in the same conditions in which you received them. No refund will be made if the product has been used beyond mere opening, if the products are not in the same condition as they were delivered, or if they have suffered any damage, so please handle them with care.

The products must be returned with the corresponding purchase receipt and in the same conditions in which you received them (without signs of wear, without having been altered from their original state, unused, unwashed, with the interior and exterior labels still attached (labels cannot be torn or removed), disposable seals intact, without repairs, along with their complete original packaging, boxes, plastic bags, manuals, instructions, and any accessories related to them).

Please return the item using or including all its original packaging, instructions, and any other documents that may accompany it, if applicable.

Returns can be made through a messenger/courier service that we will arrange to collect from your home when applicable. For cases where we do not have a return service, you will be provided with the procedure to follow.

Returns through a messenger/courier service:

You must contact us through our return request form so that we can arrange the pickup at your home. You must deliver the merchandise in the same package in which you received it, following the instructions you will find in the “RETURNS” section on this website.

In the case of returns managed through our service, there will be a cost of €5.99, which will be deducted from the refund amount (service available only for returns within Peninsular Spain; for returns outside this area, the costs will also be borne by the buyer, who must manage the shipment following the guidelines provided in the INTERNATIONAL RETURNS section).

You will be responsible for the return costs. After examining the item, we will inform you if you are entitled to a refund of the amounts paid. The refund of the shipping costs will only be made when the right of withdrawal is exercised within the legal period and all items that make up the order in question are returned. The refund will be made as soon as possible and, in any case, within 14 days from the date we receive the returned order and verify that it meets the refund requirements described in section 15.3.

The refund will always be made using the same payment method that you used for the purchase. You will bear the cost and risk of returning the products to us, as indicated above.

Please note that, after the order has been delivered, if you exercise the legal or contractual right of withdrawal and you organize the return shipment yourself (i.e., without using a return service provided by us), and the package is lost or damaged in transit, we cannot be held responsible.

Similarly, remember that you will be responsible for the contents of the return package when you use any of the return options offered by us. If there is an error in the content of the return package not attributable to us, we may charge you the corresponding costs, if possible, for returning the package to your attention.

The rights and actions recognized by current legislation are always reserved.

 

15.4 Returns in the Canary Islands, Ceuta, and Melilla

If you wish to return a product that has been delivered in the Canary Islands, Ceuta, or Melilla, you may do so at your own cost, first by contacting us and following the procedure we will indicate.

 

15.5 Size Exchange

Currently, we do not offer exchanges. If you need to exchange an item, please follow the return procedure and place a new order through the website.

 

15.6 Returns of Defective Products

In cases where you consider that the product does not conform to the contract at the time of delivery, you must contact us immediately through our contact channels, providing the details of the product and the damage it suffers.

We will carefully examine the returned product and will notify you by email within a reasonable period whether the refund or replacement is appropriate (if applicable). The refund or replacement of the item will be made as soon as possible and, in any case, within 14 days from the date we send you an email confirming that the refund or replacement of the non-conforming item is appropriate.

The products we sell often have the characteristics of the natural materials used in their manufacture. These characteristics, such as variation in veins, texture, and color, will not be considered defects or flaws. On the contrary, they should be expected and appreciated. We only select products of the highest quality, but natural characteristics are unavoidable and must be accepted as part of the individual appearance of the product.

The amounts paid for those products that are returned due to any defect or flaw, when they actually exist, will be fully reimbursed, including the delivery costs incurred to deliver the item to you and the costs you incurred to return it to us. The refund will be made using the same payment method that was used to make the purchase.

The rights recognized by current legislation are always reserved.

 

15.7 Right of Withdrawal and Return of Orders from Abroad

If you have placed an order through this website from a European Union member state other than Spain, the above clauses 15.1, 15.2, 15.3, 15.4, and 15.5 will apply with the restriction that the return through a messenger/courier service organized by us can only be made from the original delivery address in Spain.

To make a return outside of Spanish territory, you must contact our customer service, and we will provide you with the procedure to follow.

The return costs and any other expenses incurred by the same process will be borne by the buyer.

Likewise, please be informed that we will under no circumstances be obligated to refund shipping costs other than those incurred to the original delivery address in Spain or the return costs from a destination outside Spanish territory.

 

16. APPEARANCE AND PERSONALIZATION

You must be aware that, due to technical or other reasons beyond our control, the actual colors, textures, and sizes may vary from those shown on your screen. Also, please note that, since the products are personalized, it will not be possible to return or exchange personalized products.

You warrant that you are authorized to use the texts and other elements that are part of the product’s personalization. While we reserve the right to reject your personalization or cancel orders for personalized products due to non-compliance with these conditions, you will be solely responsible for the personalization you request. We may reject your personalization or cancel orders for personalized products if we detect that the personalization consists of, or includes, inappropriate elements, third-party property, or otherwise unlawful content.

We do not have an obligation to verify, nor do we assume responsibility for, the texts or other elements that form part of the personalization created by users of this service. We do not guarantee the legality of such texts or other elements, and, consequently, we assume no responsibility for any damages and/or losses that may arise for any user(s) and/or any other third parties – whether individuals or public or private entities – directly or indirectly resulting from the use of the personalization service that may be related in any way to said section and/or its products.

 

17. LIABILITY AND DISCLAIMER

Unless expressly stated otherwise in these Conditions, our liability in relation to any product purchased on our website will be strictly limited to the purchase price of that product.

However, and unless otherwise provided by law, we will not accept any responsibility for the following losses, regardless of their origin:

(i) Loss of revenue or sales.
(ii) Business loss.
(iii) Loss of profits or contracts.
(iv) Loss of expected savings.
(v) Loss of data.
(vi) Loss of management time or office hours.

Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of the information transmitted or obtained through this website unless expressly stated otherwise.

 

18. INDUSTRIAL AND INTELLECTUAL PROPERTY

You acknowledge and agree that all copyrights, trademarks, and other industrial and intellectual property rights to the materials or content provided as part of the website belong to us at all times or to those who licensed us to use them. You may only use such material in the manner expressly authorized by us or those who licensed us to use it. This will not prevent you from using this website to the extent necessary to copy the information about your order or contact data.

 

19. VIRUSES, PIRACY, AND OTHER COMPUTER ATTACKS

You must not misuse this website by intentionally introducing viruses, trojans, worms, logic bombs, or any other technologically harmful or damaging program or material. You must not attempt to gain unauthorized access to this website, the server on which this website is hosted, or any server, computer, or database related to our website.

You agree not to attack this website through a denial-of-service attack or a distributed denial-of-service attack. Failure to comply with this clause could entail the commission of offenses typified by the applicable regulations. We will report any breach of these regulations to the competent authorities and cooperate with them to discover the identity of the attacker. Furthermore, in the event of non-compliance with this clause, you will immediately cease to be authorized to use this website.

We will not be liable for any damage or loss resulting from a denial-of-service attack, viruses, or any other technologically harmful or damaging program or material that may affect your computer, computer equipment, data, or materials as a result of using this website or downloading content from it or to which it redirects.

 

20. LINKS FROM OUR WEBSITE

n the event that our website contains links to other websites and materials from third parties, such links are provided solely for informational purposes, and we have no control over the content of such websites or materials. Therefore, we accept no responsibility for any damages or losses arising from their use.

 

21. WRITTEN COMMUNICATIONS

Applicable regulations require that part of the information or communications we send to you be in writing. By using this website, you agree that most of these communications with us will be electronic. We will contact you via email or provide information by posting notices on this website. For contractual purposes, you consent to use this electronic means of communication and acknowledge that all contracts, notifications, information, and other communications that we provide to you electronically comply with the legal requirements of being in writing. This condition will not affect your rights recognized by law.

 

22. NOTIFICATIONS

Notifications that you send to us must be made through the telephone number 952 004 295 or through the web form available on our contact page. In accordance with the previous clause 24 and unless otherwise stipulated, we may send communications either to the email address or to the postal address provided by you at the time of placing an order.

It will be understood that notifications have been received and properly made at the moment they are posted on our website, 24 hours after an email has been sent, or three days after the date of posting of any letter. To prove that a notification has been made, it will be sufficient to prove, in the case of a letter, that it had the correct address, was properly stamped, and was duly delivered to the post office or mailbox; and in the case of an email, that it was sent to the specified email address of the recipient.

 

23. ASSIGNMENT OF RIGHTS AND OBLIGATIONS

The contract is binding both for you and for us, as well as for our respective successors, assignees, and heirs. You may not transmit, assign, encumber, or otherwise transfer a contract or any of the rights or obligations arising from it without obtaining our prior written consent.

We may transmit, assign, encumber, subcontract, or otherwise transfer a contract or any of the rights or obligations arising from it at any time during its term. To avoid any doubt, such transmissions, assignments, liens, or other transfers will not affect any rights that, if applicable, you, as a consumer, have under the law, nor will they cancel, reduce, or limit in any other way the warranties, both express and implied, that we may have granted.

 

24. EVENTS BEYOND OUR CONTROL

We will not be responsible for any failure or delay in fulfilling any of the obligations assumed when it is due to events that are beyond our reasonable control (“Force Majeure Event”).

Force Majeure Events include any act, event, lack of exercise, omission, or accident that is beyond our reasonable control and includes, among others, the following:

  • Strikes, lockouts, or other labor disputes.
  • Civil commotion, riot, invasion, terrorist threat or attack, war (declared or not), or threat or preparation for war.
  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or any other natural disaster.
  • Inability to use trains, ships, aircraft, motor transport, or other means of public or private transport.
  • Inability to use public or private telecommunications systems.
  • Acts, decrees, legislation, regulations, or restrictions of any government or public authority.

It will be understood that the obligations will be suspended during the period that the Force Majeure Event continues, and we will have an extension in the time to fulfill these obligations for a period of time equal to the duration of the Force Majeure Event. We will make every reasonable effort to end the Force Majeure Event or to find a solution that allows us to fulfill our obligations despite the Force Majeure Event.

 

25. WAIVER

The lack of requirement on our part for strict compliance by you of any of the obligations assumed under a contract or these Conditions, or the lack of exercise on our part of the rights or actions that may correspond to us under said contract or the Conditions, will not constitute a waiver or limitation in relation to such rights or actions, nor will it exempt you from fulfilling such obligations.

Any waiver by us of a specific right or action will not constitute a waiver of other rights or actions derived from a contract or the Conditions. Any waiver by us of any of these Conditions or the rights or actions arising from a contract will not take effect unless it is expressly stated to be a waiver and is formalized and communicated to you in writing in accordance with the provisions on Notifications above.

 

26. PARTIAL NULLITY

If any of these Conditions or any provision of a contract are declared null and void by a final resolution issued by a competent authority, the remaining terms and conditions will remain in effect, without being affected by said declaration of nullity.

 

27. COMPLETE AGREEMENT

These Conditions and any document expressly referred to in them constitute the complete agreement existing between you and us in relation to the subject matter of these Conditions and replace any other agreement, arrangement, or promise previously made between you and us, whether verbal or written.

You and we acknowledge that you have consented to the conclusion of a contract without having relied on any statement or promise made by the other party, or that could be inferred from any statement or writing in the negotiations entered into by the two parties prior to such contract, except as expressly mentioned in these Conditions.

Neither you nor we will have recourse to any uncertain statement made by the other party, whether verbal or written, prior to the date of a contract (unless such uncertain statement was made fraudulently) and the only recourse available to the other party will be for breach of contract, in accordance with the provisions of these conditions.

 

28. OUR RIGHT TO MODIFY THESE CONDITIONS

We reserve the right to modify the Terms and Conditions. The modifications introduced will not have a retroactive effect.

If you do not agree with the introduced modifications, we recommend that you do not use our website.

 

29. APPLICABLE LAW AND JURISDICTION

The use of our website and the contracts for the purchase of products through said website will be governed by Spanish law.

Any dispute that arises or is related to the use of the website or said contracts will be subject to the exclusive jurisdiction of the Spanish courts and tribunals.

If you are contracting as a consumer, nothing in this clause will affect the rights recognized by law to which you are entitled.

 

30. COMMENTS, SUGGESTIONS, COMPLAINTS, AND CLAIMS

Your comments and suggestions will be welcomed. Please send us such comments, suggestions, and inquiries through our contact channels or to the postal address indicated in clause 2 of these Conditions. Furthermore, we have official complaint forms available to consumers and users. You can request them by calling through our contact channels.

Likewise, you can send your complaints and claims through our contact channels or the email address info@codevmonkey.com, which will be attended to by our customer service as soon as possible and, in any case, within the legally established period.

If you, as a consumer, believe that your rights have been violated, you can direct your complaints to us through the email address info@codevmonkey.com in order to request an out-of-court resolution of consumer disputes.

In this regard, we remind you that since the purchase between you and us has been made online through our website, in accordance with EU Regulation No. 524/2013, we inform you that you have the right to request an out-of-court resolution of consumer disputes with us accessible through the Internet address http://ec.europa.eu/consumers/odr/.

 

31. CONTACT

Please note that the email address info@codevmonkey.com is provided for the purpose of allowing easy and direct access to the identifying data of AYALNET STUDIO, SL, as the commercial entity of the goods, as well as for the purpose of enabling you to submit any complaints or claims that you consider appropriate.

For sending comments, suggestions, inquiries, or any other matter not covered above, you can access our usual contact channels, namely: telephone number 952 004 295, chat available on the website, and social media.

For more information, please refer to the “Contact” section of the website.

Last update: 31/07/2023

 

32. ANNEX

Withdrawal Form Model (You should only complete and send this form if you wish to withdraw from the contract)

To the attention of AYALNET STUDIO, SL, acting under the trade name CODEV MONKEY, with address at Calle Maurice Ravel 1, 29130, Alhaurín de la Torre (Málaga), Spain, and email address info@codevmonkey.com

I hereby inform you that I withdraw from my contract of sale of the following good:

Order date/receipt date (*): [Enter order date or receipt date]

Consumer’s name: [Enter consumer’s name]

Consumer’s address: [Enter consumer’s address]

Consumer’s signature (only if this form is submitted on paper)

Date: [Enter date]

(*Delete as appropriate)

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